Supercharge your customer-centric strategy with AI Last week, we presented our latest work on AI to several leaders and executives in the retail sector at the DigitalMind seminar, which was hosted by KPMG.
Navigating the AI Revolution: A New Paradigm for Customer Journeys The arrival of artificial intelligence (AI) is not just a minor upgrade; it's a revolutionary shift that will fundamentally alter how businesses and customers interact. The retail sector has since long identified the need to focus on this transformation, but the implications are far-reaching and will impact all industries.